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OpenScape Office - A Day In The Life
. “OpenScape Office is superb technology and above all, it’s made for people who aren’t technically-minded.” Shaun Springer, CEO, Napier Scott .
Siemens OpenScape Office MX V2
OSO MX V2 - Multimedia Gateway Linux OS 50 user capacity per unit Web-browser administration Native support of both SIP Extn's and SIP Trunks Gigabit uplinks allow connection of up to 3 units to form a single system (50, 100 or 150 user capacities) 3x Slots for Expansion Modules per unit (Analogue Extns, Analogue or ISDN Trunks) 90x simultaneous SIP channels supported per 3-box system Native IP to facilitate IP-Dect, VoIP, WVoIP, Desktop Presence and Multisite connectivity and call routing WVoIP support for SIP Mobiles including iPh, iPad, Nokia E-series and N-series mobiles (operate as extn's) OpenScape Office Applications Suite Integrated application suite for provision of desktop presence, user status, desktop dialling and screenpop Functionalities offered include Record-on-Demand, Integration with MS Oulook/MS Exchange and Calendar
OpenScape Office - Outlook Integration
Integrated application suite for provision of contact centre operations including; Skills-based routing Wrap-up Codes Reporting Call Monitoring Desktop visibility of queues and agents Queueing of voice calls, emails and faxes And queue Callbacks (standad feature) Self-management of all agents and queues . OpenScape Office - Contact Centre Communication
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