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OpenScape Office - A Day In The Life
. “OpenScape Office is superb technology and above all, it’s made for people who aren’t technically-minded.” Shaun Springer, CEO, Napier Scott .
Siemens OpenScape Office MX V2
OSO MX V2 - Multimedia Gateway Linux OS 50 user capacity per unit Web-browser administration Native support of both SIP Extn's and SIP Trunks Gigabit uplinks allow connection of up to 3 units to form a single system (50, 100 or 150 user capacities) 3x Slots for Expansion Modules per unit (Analogue Extns, Analogue or ISDN Trunks) 80x simultaneous SIP channels supported per unit (240 SIP Channels in a 3-box system') Native IP to facilitate IP-Dect, VoIP, WVoIP, Desktop Presence and Multisite connectivity and call routing WVoIP support for SIP Mobiles including iPh, iPad, Nokia E-series and N-series mobiles (operate as extn's) OpenScape Office Applications Suite Integrated application suite for provision of desktop presence, user status, desktop dialling and screenpop Functionalities offered include Record-on-Demand, Integration with MS Oulook/MS Exchange and Calendar
OpenScape Office - Outlook Integration
Integrated application suite for provision of contact centre operations including; Skills-based routing Wrap-up Codes Reporting Call Monitoring Desktop visibility of queues and agents Queueing of voice calls, emails and faxes And queue Callbacks (standad feature) Self-management of all agents and queues . OpenScape Office - Contact Centre Communication
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