Built specifically for small and medium-sized business.
To help small and medium – sized businesses in improving productivity, customer service and at the same time cutting costs, it is important that all their communication channels unifies. OpenScape Office delivers cutting-edge unified communication functionalities, OSO organizes voice and conference services, messaging, mobility, voice mail, a multimedia contact centre and staff presence functions to deliver flexible and an easy-to-use telecommunication system.
How can you get more done?
- Drag & Drop or make conference call from your desktop with couple of clicks
- See important business information, calls, emails and faxes at single place
- Using Presence function check staff availability and contact presences
- Be focused. Monitor messages and calls without missing key calls
- System works in your MS Outlook or stays as your desktop application
Excel in Customer Service
- Direct calls to the best available staff
- Reach in one time with one numer
- Automatically relate or link relevant client information to incoming calls
- Use remote control and sharing to help your customers
- Apple Mac OS users are also supported
- To spread reach and relate to customers use social media
- With in-house integrated conference calling slash conference calling cost by up-to 90%
- Mobile worker support reduces office and travel costs
- With video enabled web & voice collaboration save vital time